Get in Touch We're Here to Help

Questions about digital enrolment, quality automation, or modular pricing? Our team supports training providers, colleges, and universities — get in touch to see how Oaks fits your apprenticeship delivery.

Phone

+44 (0) 123 456 7890

Email

info@oakslms.com

Location

Ashford, TN23 6LW

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Frequently Asked Questions

We're available Monday through Friday, 9:00 AM to 5:00 PM GMT.

We typically respond to all inquiries within 24 hours during business days.

Yes, our AI-powered chatbot assistant is available 24/7 for learner support, and Enterprise customers get 24/7 priority access to our support team.

Our system includes built-in e-signatures so learner, employer, and provider can sign off in one place—no separate e-sign product. It automatically generates ILR data for ESFA compliance and includes smart approval workflows. It's completely paperless and saves providers 20+ hours per week.

Our advanced RPL assessment uses three in-platform digital signatures (Learner, Line Manager, LSC) and automatically calculates funding reductions and duration adjustments based on prior learning, all with full IP tracking and audit trails.